A product consultant is an expert on the product or brand they are promoting, they are able to provide product information easily and offer pre-sales and post-sales services.
Product Consultant Roles
Product consultants must take note across consumer interests, needs and requirements before providing an effective solution. As part of teamwork, product consultants are expected to assist in setting up booths and promotional stands together with stocking up products. Most importantly, product consultants are to observe and analyse demonstration of products and services during sales inclusive of information provided before providing a report that can suggest effective improvements in sales delivery.
Product consultants should be able to maintain strong relationships with clients or customers to attract prospective sales especially during promotional periods. Part of this includes being a patient and good listener to a customer so proper suggestions or solutions can be to enhance the customer experience.